Within Delta Lloyd Group, Eastern was responsible for the desktop management. Creating MSI and App-V packages, Windows XP & 7 troubleshooting, software distribution with both SCCM and Bluebase, and improving the IT workplace.
Much of the work can be done with scripting in PowerShell or VBscript. We are familiar with scripting in these languages.
Staying in touch with the end user was also part of the job. Technical people develop a lot of solutions for the workplace. For the end user it is just to do their daily job. Communication is important to get the right solutions implemented.
SBC (server based computing) was also a responsibility. For both desktop and Citrix we created packages in MSI format or App-V streams. Eastern has a lot of experience in both areas.